Special Issue: Travel, Tourism & Hospitality - Trends and Issues According to Wood (2006) and Walker and Miller (2010) there has been a Professionalism and skills – customer expectations met by providing error-free service. http://www.wttc.org/site_media/uploads/downloads/africa2012.pdf [Accessed: 15/03/2012].
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We take seriously the responsibility to extend both hospitality and constructive support to every individual, and we are also keenly aware of just how many women are in need of our support.
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